TERMS AND CONDITIONS

HALO HEALTH BY VOGASOFT INC.

Effective Date: 9/10/2025

‍

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY. BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.‍

CRITICAL NOTICE: HALO HEALTH PROVIDES ENTERTAINMENT AND EXPERIMENTAL WELLNESS CONTENT ONLY. WE ARE NOT A MEDICAL PROVIDER AND DO NOT OFFER MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

1. DISCLAIMER OF MEDICAL ADVICE

1.1 Entertainment and Experimental Purposes Only: ALL SERVICES, INFORMATION, CONTENT, AND MATERIALS PROVIDED BY HALO HEALTH ("SERVICES") ARE FOR ENTERTAINMENT AND EXPERIMENTAL PURPOSES ONLY. Our Services do not constitute medical advice, diagnosis, or treatment.

1.2 No Medical Professionals: Halo Health, its employees, coaches, and AI systems are NOT licensed medical professionals, healthcare providers, or genetic counselors. We make NO claims regarding medical outcomes, cures, or treatments. While we may consult with medical professionals and geneticists for quality review purposes, they do not provide direct medical care through our platform.

1.3 Not a Substitute for Professional Medical Care: OUR SERVICES ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. Always seek the advice of your physician or qualified health provider with any questions regarding medical conditions. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ OR RECEIVED THROUGH OUR SERVICES.

1.4 No Emergency Services: IN CASE OF MEDICAL EMERGENCY, CALL 911 IMMEDIATELY. WE DO NOT PROVIDE EMERGENCY MEDICAL SERVICES. For mental health crises, contact 988 (Suicide & Crisis Lifeline) or emergency services.

2. DESCRIPTION OF SERVICES

2.1 Wellness Coaching Services: We provide wellness coaching and health optimization suggestions based on non-clinical grade genetic testing and AI-powered analysis. All coaching and recommendations are for entertainment and experimental purposes only. Coaching sessions include result readouts and discussions about sharing information with your healthcare team.

2.2 Genetic Data Processing: Our genetic data processing services include processing existing genetic data files from third-party services such as 23andMe or Ancestry.com, facilitating DNA sample collection and processing through CLIA-certified partner laboratories, generating interpretive reports based on genetic data using proprietary processing systems, and providing personalized wellness insights powered by AI models including OpenAI GPT, Anthropic Claude, and Google Gemini.

2.3 AI-Powered Health Companion App: We offer a subscription-based artificial intelligence application designed to help users interact with their health data for entertainment and experimental wellness purposes only.

3. ACCEPTANCE OF RISK

3.1 Assumption of Risk: BY USING OUR SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT you are using non-clinical grade testing, results may contain errors or inaccuracies, you will not make medical decisions based solely on our Services, and you assume all risks associated with using our Services.

3.2 Acknowledgment of Limitations: You understand that genetic testing and AI analysis have inherent limitations and may not detect all genetic variations or health conditions.

4. USER RESPONSIBILITIES

4.1 Accurate Information: You agree to provide accurate, current, and complete information about yourself as requested in our registration process and to maintain and update such information to keep it accurate, current, and complete.

4.2 Age Requirement and Minors: Users must be 18 years or older to create an account and purchase services. Minors may participate in genetic testing ONLY with parental or guardian consent and supervision. All results for minors will be provided exclusively to the parent or guardian. All coaching sessions involving minors must include the parent or guardian. Parents and guardians must certify they have legal authority to consent for the minor.

4.3 Prohibited Uses: You agree NOT to use our Services as a substitute for professional medical care, make medical decisions based solely on our Services, share your account with others, use our Services for any unlawful purpose, or seek emergency medical assistance through our platform.

5. INTELLECTUAL PROPERTY

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of VogaSoft Inc. or its content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6. LIMITATION OF LIABILITY

6.1 DISCLAIMER OF WARRANTIES: OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

6.2 LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VOGASOFT INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION PERSONAL INJURY OR DEATH, EMOTIONAL DISTRESS, LOSS OF PROFITS OR DATA, MEDICAL EXPENSES, OR MISDIAGNOSIS OR FAILURE TO DIAGNOSE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES.

6.3 TOTAL LIABILITY: OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR OUR SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

7. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless VogaSoft Inc., its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from your use of our Services, your violation of these Terms, your violation of any rights of another party, or any medical decisions you make based on information received through our Services.

8. EMERGENCY MEDICAL SITUATIONS

IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. Our Services are not designed, intended, or appropriate for use in emergency situations. Never delay seeking professional medical advice or emergency care because of something you have read or accessed through our Services.

9. REFUNDS AND CANCELLATIONS

9.1 Genetic Testing Services: Genetic testing services are NON-REFUNDABLE once payment is processed and data collection has begun. The reporting portion may be refunded under exceptional circumstances at our sole discretion.

9.2 Mobile App Subscription: Mobile app subscriptions are NON-REFUNDABLE but may be cancelled at any time. Cancellation will prevent future billing cycles, and access continues until the end of the current paid period.

9.3 Coaching Services: Coaching services are NON-REFUNDABLE once scheduled or delivered.

10. DATA RIGHTS AND DELETION

10.1 Data Deletion: Upon request, we will delete your personal and genetic data from our systems within 30 days and ensure removal from all backups within 60 days. Details of our data handling practices are provided in our Privacy Policy.

10.2 Data Delivery: Upon request or deletion, we can provide your genetic data via USB drive or secure download.

10.3 Aggregated Data Rights: We retain the right to use anonymized and aggregated metadata for research and reporting purposes. We will never use your personal likeness or individually identifiable information without explicit consent.

11. PAYMENT PROCESSING

All payments are processed through Stripe or via ACH direct transfer. By providing payment information, you authorize us to charge the applicable fees for services selected. You are responsible for all charges incurred under your account.

12. DISPUTE RESOLUTION

12.1 Arbitration Agreement: Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in California before one arbitrator. The arbitration shall be administered by the American Arbitration Association in accordance with its Consumer Arbitration Rules. Judgment on the award may be entered in any court having jurisdiction.

12.2 Class Action Waiver: YOU AND VOGASOFT INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13. GOVERNING LAW

These Terms and any dispute arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal proceedings shall be brought exclusively in the state or federal courts located in California.

14. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

15. MODIFICATIONS

We reserve the right to modify these Terms at any time in our sole discretion. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of our Services following the posting of revised Terms means that you accept and agree to the changes.

16. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Services, constitute the entire agreement between you and VogaSoft Inc. concerning the Services and supersede all prior agreements and understandings, whether written or oral, concerning the subject matter hereof.

17. CONTACT INFORMATION

For questions about these Terms, please contact:

VogaSoft Inc. / Halo Health
info@gethalohealth.com
270 N. El Camino Real, Suite F231, Encinitas, CA 92024

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Last Updated: 9/10/2025